I want to take this opportunity to express my gratitude to you and all the staff at North Lake Villas for the care that my mother, Emma Gonzalez receives.
Last March 2011, I received a phone call from my mother’s social worker letting me know that I had to find my mom another assisted living facility, because the place she was residing in would be closing that year.
North Lake Villas was recommended by her social worker, Martha Celis and once I visited, I knew my mom would feel comfortable.
Since my mom moved in last year, I have had peace of mind in knowing how well your staff takes care of not just my mom, but all the other residents.
A few months back I was informed by Cindy that my mom no longer required the use of insulin. This was great news for us and I am aware that this is only possible when good nutrition and exercise is part of a diet and I am grateful that this change is due to the good nutrition and care she receives there.
During our weekly visits, I can tell that my mom is a bit more active when it comes to participating in exercise and other social activities held at North Lake Villas than she was at her previous residence. This seems to make her happy and she does not seem depressed. She used to spend hours in her room at the other residence not wanting to participate in any activities or exercise and did not want to socialize. However, her attitude has changes and I know it is because of the care that is provided by you and your staff. Again, thank you and your staff for the attention and treatment you provide.
Dearest Nourit and North Lake Villas Family,
I am deeply and forever grateful for all you did to secure my mother, June’s, move into your loving community at North Lake Villas; even as you suffered with your unexpected need to care for your own dear mother. I have begun this letter many times. I always fine the words are not sufficient.
I expected Mom to be with us now; to rally and improve, wrapped in your homey environment and tender ministrations. I hold you and all your staff in my thoughts and heart every day. Truly.
What I want to say to you in Thank You. For fighting alongside us to get Mom situated with you, for providing so nourishing a home for so many; for living and giving and working with heart and soul-fed conviction. I wish we had known of you all earlier. I am sad Mom had so short a time in a home such as she might have created. She would have applauded you for the truth you have created in the sensitivity and humanity of your work, the very personal and comfortingly human touch you all give it by being fully present.
What you all provide is unique, I am so sad to say. For everyone deserves the humanity, engagement with life and interpersonal tenderness you provide. I wish I had the power to place you in direction of care services for all among us who need them, whether through injury or wear of body or mind, because you keep the soul of care intact. This is so clearly more than a job for each and every one of you, but rather a calling of heart.
While I wish Mom had been with you longer, I thank you for the home where she could relax enough to let go and go home. Thank you for welcoming us into your hearts and lives. You are all in mine, glowing with love.
With blessings for my mother, blessings for your mother, every mother, father, sister, brother, child and each and every one of you at North Lake Villas!
Always in my heart,
I want you to know that I hold you in my heart daily love and admiration and gratitude. I am continuing to heal and will be up to visit soon. Bless our mothers and all of our companions in this life! All Blessing and love to you and to all at NLV!