I want to take this opportunity to express my gratitude to you and all the staff at North Lake Villas for the care that my mother, Emma Gonzalez receives.
Last March 2011, I received a phone call from my mother’s social worker letting me know that I had to find my mom another assisted living facility, because the place she was residing in would be closing that year.
North Lake Villas was recommended by her social worker, Martha Celis and once I visited, I knew my mom would feel comfortable.
Since my mom moved in last year, I have had peace of mind in knowing how well your staff takes care of not just my mom, but all the other residents.
A few months back I was informed by Cindy that my mom no longer required the use of insulin. This was great news for us and I am aware that this is only possible when good nutrition and exercise is part of a diet and I am grateful that this change is due to the good nutrition and care she receives there.
During our weekly visits, I can tell that my mom is a bit more active when it comes to participating in exercise and other social activities held at North Lake Villas than she was at her previous residence. This seems to make her happy and she does not seem depressed. She used to spend hours in her room at the other residence not wanting to participate in any activities or exercise and did not want to socialize. However, her attitude has changes and I know it is because of the care that is provided by you and your staff. Again, thank you and your staff for the attention and treatment you provide.