I wanted to take a moment to thank you and your outstanding staff for all you have done for my mom and dad over the past 8 years. You have been a Godsend to the Ronnie family.
My mother Sharon had multiple debilitating problems for the majority of her life that took a toll on her in her seventies. My father had to find a place to give her the dignity she so well deserved that her body had failed her in the twilight of her life. After being placed in many different nursing homes when recovering from surgeries my dad had found North Lake Villas. She spent approximately the last five years of her life at North Lake Villas. She was always very happy, clean, and loved by your staff. My mom always spoke very highly of everyone there. My dad always felt she was getting the very best care and the difficult decision he had to make in placing her in assisted living was made easier with the love that was shown by you and your staff for his bride of 57 years. My mom passed away in 2017 after a long battle with Parkinson’s disease.
Shortly after my mother passed my father Art’s health failed him and he was unable to care for himself. I was faced with the most difficult decision of my life which was placing him in an assisted living facility. I have to say it was made so much easier for me when I turned to you for help. I was welcomed with true love from you and your staff. I made the right decision in placing my father at NLV.
My dad loves your staff as he has known all of them for the past several years from when visiting my mother. Your staff is the same I have seen for the past eight years and they all know me by name. Every time I show up at NLV my dad is dressed, clean, and his bed, as well as his room, is neat and orderly. My dad always speaks positively about your staff and refers to NLV as home. My dad’s disease is progressive and so is his emotional state, he tends to get angry.
I have to tell you that your staff is more than patient with my dad. He can be a challenge and your staff treats him with true compassion and dignity. I realize this can be very hard to accomplish when emotions run high with the patient.
I hope someone deciding to place their loved one in your care truly considers NLV. I can sing the praises of NLV for a few more paragraphs but the true story lies with how well my father is taken care of by you. All his needs are met and he still feels his life has value, that he has not been forgotten. His medical care is relatively simple but your trained staff can address any problem that may arise and I am confident he is in the very best care I can afford.
I truly can’t thank you enough for all you do for my father,